Clients frequently tell us, “We want a better deal.” I get it: The phrase rolls off the tongue, feels assertive, and suggests a sense of urgency and purpose. But what does “better” mean? Without a clear objective, negotiators are at risk of damaging relationships, undermining internal alignment, and.....

Baseball season is officially underway, and once again, data and analytics have taken center stage. From traditional stats to advanced metrics, analytics help pinpoint improvements and optimize pitcher-batter matchups. This ocean of data notwithstanding, baseball remains stubbornly unpredictable......

Responding is methodical and thoughtful; reacting is emotional and chaotic. This distinction is critical in the turbulent waters of tariff changes and trade wars. Reacting to headlines is easy — it’s the knee-jerk, instinct-driven choice. But successful negotiators and business leaders know better......

When most people think about persuasion, they picture a well-reasoned argument, a confident delivery, or possibly a pushy personality with a flashy presentation. But the most persuasive people aren’t necessarily the loudest or the most articulate. They’re the best listeners......